chatgpt
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Why Most AI Supply Chain Transformations Fail at the Operating Model Level
Executive Summary Introduction Over the past few years, organizations have invested heavily in AI to improve supply chain performance. Advanced forecasting models, risk sensing tools, and optimization engines have moved from pilots to production environments. Yet for many companies, the promised value of AI remains elusive. Models perform well in controlled pilots, dashboards look impressive, Continue reading
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How AI Is Redesigning Global Supply Chain Decision-Making in 2025
Executive Summary Introduction For more than two decades, supply chain excellence was largely defined by better planning cycles, improved forecast accuracy, and tighter cost control. Organizations invested heavily in ERP systems, advanced planning tools, and performance dashboards designed to optimize efficiency in relatively stable environments. In 2025, that paradigm is no longer sufficient. Volatility is Continue reading
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Autonomous Supply Chains Are About Decisions, Not Robots
The term “autonomous supply chain” often conjures images of robotic warehouses and self-driving trucks. But true autonomy is not about hardware—it’s about decision-making. As highlighted in Harvard Business Review’s article “When Supply Chains Become Autonomous,” the future of supply chains isn’t defined by the replacement of humans with machines. Instead, it’s the rise of generative Continue reading
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From Firefighting to Decision Ownership: How AI Helps Supply Chains Escape Permanent Crisis Mode
Why most supply chains are stuck reacting instead of deciding Ask almost any supply chain team how their week went, and you will hear the same answer: firefighting. Expediting late orders, resolving shortages, managing escalations, responding to disruptions, and explaining misses. Firefighting has become normalized. It is often even rewarded. The best firefighters are seen Continue reading
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Comparing AI Assistants for Supply Chain Tasks: ChatGPT vs Gemini vs Copilot vs Grok
Context The rapid rise of generative‑AI assistants has created a buzz across every business function, and supply‑chain professionals are no exception. These tools promise to handle research, draft documents, analyse data and even manage complex workflows. Yet the landscape is crowded with options. ChatGPT (built by OpenAI), Gemini (Google’s multimodal assistant), Microsoft’s Copilot for M365 Continue reading
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Redesigning the Supply Chain for the Human Factor: A 2025 Perspective
In the age of artificial intelligence, most conversations about supply chain transformation tend to focus on automation, robotics, and digital twins. Yet, a growing school of thought emphasizes that the most overlooked lever for breakthrough performance is not more algorithms—but more empathy. Lora Cecere’s latest article, “Reinventing Supply Chains: Focus on Human Factors,” highlights a Continue reading
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Agentic AI: The Next Frontier in Autonomous Supply Chains
Introduction As artificial intelligence (AI) continues to mature, a new paradigm is emerging—agentic AI. Unlike traditional AI, which often focuses on narrow tasks, agentic AI is characterized by its capacity to autonomously perceive, decide, and act across complex systems. This shift marks a transformational moment for supply chains, moving from predictive analytics and robotic process Continue reading
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The AI Playbook for Forecasting: Models, Prompts, and Strategies for Supply Chain Excellence
Introduction Forecasting is no longer a back-office task. In today’s volatile supply chain environment—marked by shifting consumer behavior, persistent disruption, and tighter margins—forecasting must be fast, explainable, and aligned with decision-making. Artificial intelligence (AI) and machine learning (ML) are transforming forecasting into a dynamic, iterative process. This playbook provides a step-by-step guide to building modern Continue reading
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Meet Your New Supply Chain Co-Worker: How AI Agents Are Transforming Global Logistics
Introduction In an era of increasing supply chain complexity, AI agents are stepping in as tireless, intelligent co-workers. These autonomous systems—ranging from simple chatbot interfaces to advanced multi-agent systems—can execute specific supply chain tasks, continuously learn from data, and collaborate with human teams. From warehouse automation to shipment tracking and predictive analytics, AI agents are Continue reading
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The Rise of Proprietary AI Models: What It Means for Supply Chain AI Applications
Introduction This week, Microsoft announced the development of in-house artificial intelligence (AI) reasoning models to rival OpenAI, signaling a significant shift in the AI landscape (Reuters). Major tech companies like Microsoft are moving towards proprietary AI models, reshaping how businesses access and utilize these technologies. Instead of building their own models or relying on open-source Continue reading
AI in the Chain 