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Automating Supply‑Chain Communications with AI Bots: 24/7 Service and Real‑Time Coordination
Context Global supply chains operate across time zones, languages and cultures. Businesses rely on timely communication to coordinate orders, schedule pick‑ups and deliveries, share documentation and solve problems. Yet traditional communication methods—email threads, phone calls and manual status updates—struggle to keep pace with the speed and complexity of modern logistics. When an order is delayed Continue reading
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Five AI Innovations Transforming Logistics: From Advanced Analytics to Audio AI
By AI in the Chain Editorial Team – August 2025 Introduction Supply chains have always been about moving goods and information, but in 2025 that information is increasingly being generated, processed and acted on by artificial intelligence (AI). A decade of disruptive events – pandemics, geopolitical tensions, climate shocks and e‑commerce surges – has forced logisticians to rethink their Continue reading
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AI for Strategic Raw Material Sourcing: Predicting Costs and Managing Scarcity
In today’s highly interconnected global marketplace, sourcing raw materials is a critical element of supply chain management. The volatility of raw material prices, supply shortages, and unpredictable disruptions make traditional sourcing methods less effective. Artificial Intelligence (AI) offers a solution, providing predictive insights, real-time monitoring, and decision-support tools that enable more strategic raw material sourcing. Continue reading
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